The Commitment of Providing High Quality Services
HealthBaby offers full refund and compensation policies to protect customers' interest, which cover aspects of cord blood delivery, man-made negligence or accidents. HealthBaby is also the first cord blood bank commits a full refund and worldwide cord blood replacement or compensation up to US$50,000, as well as HK$20 million Professional Indemnity Insurance. Besides, stem cells viability report is announced semi-yearly to ensure sample quality.
