• Why HealthBaby persists to use liquid nitrogen as the storage medium?

    Different from other private cord blood banks, HealthBaby persists to use the expensive liquid nitrogen (-196℃) as storage medium to provide the most quality cord blood and umbilical cord storage service. Using of liquid nitrogen (stable temperature at -196°C) as storage media, which is recommended by reports for long-term stem cells storage19,only liquid nitrogen can keep stable -196°C. Cord blood stem cells will suspend all physiological activities and remain dormant. On the contrary, reports show that vapor nitrogen and TWEs will reduce the stem cells viability by 20%26.

    One of the most critical determinant of transplantation success is stem cells viability. HealthBaby's adoption of liquid nitrogen as storage medium is the best guard to every parents.

  • What is the storage system difference between HealthBaby's and other private cord blood bank?

    HealthBaby is the only provider of the advanced BioArchive® system, which is the same as Hong Kong Red Cross, in Hong Kong. Other private cord blood bank are using the traditional vapor nitrogen storage system. According to research, cord blood stem cells will suspend all physiological activities and remain dormant19. On the contrary, reports show that vapor nitrogen and TWEs will reduce the stem cell viability by 20%26.

    To cater for different needs of parents, HealthBaby also provide MVE system plan, providing one more option to expectant parents. However, all storage plan are using the expensive liquid nitrogen (-196°C) as storage means.

    Other cord blood bank's MVE vapor nitrogen storage system:

    • Since the storage system is not closed, temperature fluctuation will cause TWEs upon every access of samples, seriously affect stem cells viability.
    • The claim of stem cells being able to store permanently under -135℃ is false and without any proof.

    For more details of BioArchive® system please refer to BioArchive® System.

  • What is the difference between the processing system of HealthBaby and other private cord blood bank?

    AutoXpress® (AXP®) Platform is the mostly adopted cord blood processing system (including New York Blood Centre and the largest Cord Blood Registry of U.S.). The system can collect 98.7 stem cells per 100 stem cells, extract rate higher than other cord blood bank's system by 18%16. Since the transplantation success is determined by the quantity and viability of stem cells, HealthBaby therefore adopts the AXP® to maximize the extract of stem cells.

    Since the success rate of transplantation is determined by stem cells' number and viability, therefore HealthBaby introduces AXP® to maximize the extract of most stem cells.

    Processing system of other private cord blood bank:

    • The claim of Sepax® ability to extract 99.46% TNC lacks of objectivity since the data is from the cord blood bank's own experiment but not a objective third party. But according to the third parties, The American Congress of Obstetricians and Gynecologists and the largest Cord Blood Bank of U.S. (Cord Blood Registry), Sepax® can only extracts 80.3% of TNC but not 99.46%. Beware amd do not be misled. In addition, only MNC but not TNC should be the transplant sample during transplantation27.
    • Not the only automatic cord blood processing system round the globe.

    For more details of AXP® please refer to AXP® System.

  • How do international accreditation guarantee customers?

    International accreditations serve as an important benchmark for a cord blood bank's quality. Thus, HealthBaby Group is strived to attain the most international professional accreditations to provide high quality services. Our techniques, quality and storage service met up with the stringent standard of authoritative organizations38.

    Apart from fundamental AABB accreditation, HealthBaby is the FIRST and ONLY private cord blood laboratory in Hong Kong obtained CAP and HOKLAS accreditations.

    For more details of HealthBaby international accreditations please refer to Most Professional Accreditations Cord Blood Bank in Hong Kong.

  • How does the exclusive umbilical cord technology protect clients' rights?

    HealthBaby attained H.K. Patented technology which exclusively extracting the whole cord tissue as well as the unique processing, storage and culture technologies can fully enhance the quantity and viability of tissue cells after thawing. Experiments showed that various tissue cells (adipocytes, chondrocytes and vascular endothelial cells) can be differentiated from the cord tissue processed by HealthBaby patented technology. The cell colony number derived was over 20 fold of that derived from non-minced cord tissue segment.

    Contract specifies HealthBaby exclusive umbilical cord technology can culture MSCs from umbilical cord tissue, safeguarding our clients.

    Other private cord blood bank's exclusive technology:

    • Actually is owned by the third party but not self R&D, quality and guaranty are distrustful.
  • Why HealthBaby's umbilical cord technology is leading in the industry?

    In addition to the exclusive umbilical cord technology, HealthBaby is the first cord blood bank offering umbilical cord storage service round the globe. HealthBaby's technology is in a leading role round the globe.

  • Is HealthBaby entrusted by most Hong Kong parents?

    According to the international credible research company – Ipsos, HealthBaby is entrusted by most Hong Kong parents for 11 consecutive years and obtained the highest rating score among other players in the aspects of international accreditation, storage system, laboratory facility backup and patent technology. HealthBaby is proud to be the most recommended and No. 1 cord blood bank1.

  • How does HealthBaby's contract provides the largest protection to client?

    To provide customers with the most comprehensive protection, HealthBaby not only adopts the most advanced BioArchive® system and AutoXpress®, but also provide a wide range of comprehensive contract agreements, including transportation process, negligence and accidents, etc.

    • Full Refund Guaranty: FIRST committed full refund and international cord blood searching network (including HealthBaby Group's exclusive public cord blood bank) or compensation up to US$50,000.
    • Professional Compensation: Professional compensation up to HK$20,000,000.
    • Internationally Accredited: HealthBaby is the FIRST and ONLY cord blood laboratory accredited by CAP and HOKLAS. Cord blood laboratory report reaches medical grade which proves HealthBaby's laboratory result obtains international accreditation.
    • Unique International Society of Blood Transfusion (ISBT): HealthBaby would assign each sample an unique International Society of Blood Transfusion (ISBT) barcode with detailed information for transfusion, cell therapy, tissue or organ transplantation and global tracking which could facilitate the furture transplant when being needed.
  • All cord blood bank claim to be the best one, how should we choose?

    HealthBaby believe all parents storing cord blood have the same belief - providing the best guard to children. The most important indicator to choosing cord blood bank is the ability to keep the stem cells sample to the best quality, ensuring it's ability to maximize the effect and successful rate when transplatation is needed. All international accreditation of HealthBaby are awarded from the third party, ensuring cord blood and umbilical cord are problem-free before storing. How could you trust a cord blood bank without government accreditation?

    In addition, expectant parents could refer to Hong Kong Red Cross's storage system and medium. Only HealthBaby and Hong Kong Red Cross are using the liquid nitrogen as storage medium, together with the most advanced BioArchive® storing cord blood and umbilical cord.

    Because of HealthBaby's strength to process cord blood and umbilical cord to the best standard and using the most advanced storage and processing system to ensure cord blood and umbilical cord to be maintained at the best condition, HealthBaby entrusted by most Hong Kong parents as the cord blood bank in 11 consecutive years.

  • Is HealthBaby the cord blood bank with the most successful transplant cases?

    HealthBaby Hong Kong is the cord blood bank with the most transplant cases in Hong Kong. 2 children suffered from cerebral palsy and 1 child suffered from neuroblastoma successfully treated by cord blood they saved after they born, 1 more child suffered from Fanconi's Anemia successfully used related allogeneic cord blood for transplantation. All 4 children recover progressively well.

 

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