Personal InformationClient Name Contract Number: Email (for sending gift redemption letter) Part 1Attitude of consultant Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryProfessional knowledge of consultant Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryAttitude of hotline staff Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryArrangement of cord blood pick-up Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryLaboratory report interpretation Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryContent of our service plan Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryService plan/fee compared with competitors Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryOverall service provision Very Satisfactory Satisfactory Acceptable Unsatisfactory Very UnsatisfactoryPart 2Reason(s) of choosing HealthBaby Reasonable price plan Accreditations and certificates Advanced storage system and facilities Medical professions’ recommendation Friends/relatives' referral Agreement coverage OthersOther HealthBaby will organize different member activities in the near future, please indicate your preference(s) Infant nutrition and related diseases Education related Parent-child recreational activities OthersOther Which kind of information would you like to receive? Member activities Member privileges HealthBaby news Post-natal care Childcare Parent-child education Stem cell information OthersOthers Part 3For our service improvement, please specify Submit
